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Privacy Statement

Privacy Statement

Privacy Statement

UCSB Department of Recreation is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the UCSB Department of Recreation Web site and governs data collection and usage. By using the UCSB Department of Recreation website, you consent to the data practices described in this statement.

Collection of your Personal Information

UCSB Department of Recreation collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. UCSB Department of Recreation also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, and preferences.

There is also information about your browser software that is automatically collected by UCSB Department of Recreation. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by UCSB Department of Recreation for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the UCSB Department of Recreation Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through UCSB Department of Recreation public message boards, this information may be collected and used by others. Note: UCSB Department of Recreation does not read any of your private online communications.

UCSB Department of Recreation encourages you to review the privacy statements of Web sites you choose to link to from UCSB Department of Recreation so that you can understand how those Web sites collect, use and share your information. UCSB Department of Recreation is not responsible for the privacy statements or other content on Web sites outside of the UCSB Department of Recreation and UCSB Department of Recreation family of Web sites.

Use of your Personal Information

UCSB Department of Recreation collects and uses your personal information to operate the UCSB Department of Recreation Web site and deliver the services you have requested. UCSB Department of Recreation also uses your personally identifiable information to inform you of other products or services available from UCSB Department of Recreation and its affiliates. UCSB Department of Recreation may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

UCSB Department of Recreation does not sell, rent or lease its customer lists to third parties. UCSB Department of Recreation may contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, UCSB Department of Recreation may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to UCSB Department of Recreation, and they are required to maintain the confidentiality of your information.

UCSB Department of Recreation does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

UCSB Department of Recreation keeps track of the pages our customers visit within UCSB Department of Recreation, in order to determine what UCSB Department of Recreation services are the most popular. This data is used to deliver customized content and advertising within UCSB Department of Recreation to customers whose behavior indicates that they are interested in a particular subject area.

UCSB Department of Recreation Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on UCSB Department of Recreation or the site; (b) protect and defend the rights or property of UCSB Department of Recreation; and, (c) act under exigent circumstances to protect the personal safety of users of UCSB Department of Recreation, or the public.

Use of Cookies

The UCSB Department of Recreation Web site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize UCSB Department of Recreation pages, or register with UCSB Department of Recreation site or services, a cookie helps UCSB Department of Recreation to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same UCSB Department of Recreation Web site, the information you previously provided can be retrieved, so you can easily use the UCSB Department of Recreation features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the UCSB Department of Recreation services or Web sites you visit.

Security of your Personal Information

UCSB Department of Recreation secures your personal information from unauthorized access, use or disclosure. UCSB Department of Recreation secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

UCSB Department of Recreation will occasionally update this Statement of Privacy to reflect company and customer feedback. UCSB Department of Recreation encourages you to periodically review this Statement to be informed of how UCSB Department of Recreation is protecting your information.

Contact Information

UCSB Department of Recreation welcomes your comments regarding this Statement of Privacy. If you believe that UCSB Department of Recreation has not adhered to this Statement, please contact UCSB Department of Recreation at recreation@essr.ucsb.edu . We will use commercially reasonable efforts to promptly determine and remedy the problem.

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Refund Policy

There are no refunds except those granted at the discretion of the administrative supervisor. Refunds will only be granted should medical or other extenuating circumstances dictate. Medical issues require a doctor’s note. Refunds for diRECtory/Gaucho REC classes will only be granted during the first two weeks of each quarter and will not be issued for schedule conflicts. Refunds, if given, take up to four weeks to process once they are sent to accounting. If a class is cancelled by UCSB Department of Recreation, participants may receive a refund or transfer to another offering.

All offerings may have individualized cancellation policies. Please see program website for more details.


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