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UCSB Department of Recreation
Registration Information & FAQ's

Accounts

Our registration website is tied to UCSB's LDAP database which allows all current UCSB Students, Faculty and Staff  the ability to use their UCSB Net ID for accessing accounts.

This affiliation is how pricing is determined within the system. It is imperative to log in using your NET ID if you wish to be afforded any available discounts. The discounted price will not be applied retroactively and refunds for this difference will not be made.

Community Members with no official relationship to the Universtiy may also take part in many of our programs. If you have signed up for a program with us since November of 2015, your account is still active. (Community Members may not participate in Intramurals, Sport Clubs and as noted on event specific information).

Account Maintenance

You may add dependents to your account but may need our assistance for the following tasks:

  • Adding an Adult 'Head of Houshold' to your account
  • Updating Address or Phone
  • Merging accounts
  • Fixing mistakes to a date of birth

For assistance with any issues with your account, please contact our Customer Service Center: (805) 893-3738 or cashier@recreation.ucsb.edu

Response time for all customer queries is within two business days (e.g. via e-mail or phone).

Rec Cen Memberships

At this time, only Rec Cen Community (3 month or Annual) memberships are eligible for online renewal. You can only renew the exact membership term whcih is currently expiring online (ie 3-month to 3-month). A change in term must be done in person at the Customer Service Center.

Course/Program Age Eligibilty

The majority of our offerings are not open to minors. Programs/offerings available to youth will be promoted as such.

UC Retirees

Did you officially retire from any UC Campus? Then come to the Customer Service Center with a copy of your Retiree Card and we will happily change your eligibility status to 'Retired'. This will afford you our Faculty/Staff pricing on memberships and programs when applicable.

Adding Dependents to your Account

We have put together a "How To" guide for adding people to your account. Download it Here.

Finding Programs and Offerings

Be aware that there are Classification, Semester and Category options in the left hand column of the 'Programs' page. If you are looking for Summer Camps for instance, you will need to toggle to the 'Summer' semester option. The 'Semester' option wil default to whatever semester we are currently in. You can also use the 'Search Products' option at the top of the page to assist with finding your desired program.

Forgot your Password?

Go to the Log In page and look for the link for credential retrieval.

Payment

We accept VISA, MasterCard, and Discover online. In person payments may be made via cash, check or the aforementioned credit cards.

Refund Policy

Refund policies vary depending on the program. Please visit our main website for details.